No Warranty Registration Required We’ve simplified the process — there’s no need to register your product for warranty coverage. Our 2-year warranty is valid for two years from the date of purchase and covers manufacturer defects only. If you experience an issue that you believe qualifies, please email us at support@
- Your order number (Amazon Order ID#)
- A brief description of the issue, including what was happening and how you were using the product when it occurred
- Clear photos of the product and the defect.
What’s Covered:
- Defects in materials or workmanship that occur under normal, intended use
- Issues that arise despite following the instructions provided in the Use & Care Guide
Our Use & Care Guide is included in each product box. You can also download a copy here.
What’s Not Covered:
- Damage resulting from misuse, neglect, or accidents
- Issues caused by failure to follow the Use & Care Guide (e.g., using the product in the oven with the lid on, improper cleaning, or exposing the product to temperatures higher than recommended)
- Normal wear and tear
We’re happy to help and committed to ensuring your product performs as promised. Please don’t hesitate to reach out.
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